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Terms and Conditions

This online payment facility is provided by Stranmillis University College (the University College) and its third party suppliers.
The University College may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.
Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

Fees and Payment

 It is the Student's responsibility to ensure that the University College’s Tuition Fees, Accommodation Fees and Accommodation Booking Fee in respect of the Course (as stated in the University College Tuition Fee document or other fees documents supplied to the Student and as reviewed and revised each Academic Year) are paid in each Academic Year of the Course. Unless the University College agrees otherwise in writing the Fees should be paid at the beginning of the Academic Year, whether directly by the Student, or on the Student's behalf by a third party (such as a relative, employer or other sponsor). An 'Academic Year' shall mean the yearly period of the Course, the dates of which shall be notified to the Student by the University College.
It is the Student's responsibility to ensure that Continuing Professional Development Fees and Lifelong Learning Fees in respect of the Course (as displayed in this online payment facility) are paid in full through this online payment facility.
It is the Student's responsibility to ensure payment of all Fees (whether being paid directly by the Student, or on the Student's behalf by a third party such as a relative, employer or other sponsor) are paid in accordance with these Terms.
The payment of any sums intended to be in respect of Fees by or on behalf of the Student does not in itself indicate the existence of a contract between the University College and the Student which contract shall only come into being when the University College has given notification of acceptance of the Student upon a Course.
All payments are subject to the following conditions:-
Your payment will normally reach the University College account to which you are making a payment within five working days.
We cannot accept liability for a payment not reaching the University College account due to your quoting an incorrect account number or incorrect personal details.
Neither can we accept liability if payment is refused or declined by the debit/credit card supplier for any reason.
If the card supplier declines payment, the University College is under no obligation to bring this fact to your attention. You should check with your bank/debit/credit card supplier that payment has been deducted from your account.
All payments made through this Online Payment Facility must be made in pounds sterling. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the Student or the third party making payment, and shall not be deductible from the amounts due to the University College.

Cancellation Policy

The student has the right to cancel and withdraw during a 14-day period from the date the contract is entered into (notification of acceptance of the Student upon a Course).


We regret that fees for courses provided by Continuing Professional Development and Lifelong Learning cannot be refunded except when a course does not run or if your application is rejected because the course is full.  The University College is unable to refund fees when, for whatever reason, the student fails to attend.
Continuing Professional Development and Lifelong Learning refunds can only be made in exceptional circumstances where documentary evidence is provided and are at the discretion of the University College.
Any partial or full refunds are processed without undue delay, and within 14 days from your agreement that a refund is due.
If the student leaves the University College, or cancels their contract with the College before they complete their course, any entitlement to a refund of tuition fees will be made in line with the University College tuition fee policy prevailing at any time the student leaves.  Such refunds only apply to the tuition fees paid in respect of the academic year in which the student leaves.
Refunds, if applicable, will only be made to the debit/credit card used for the original transaction.

Service Provider

Online payments of fees can be made by credit or debit card. These payments are not collected by the University College directly but by the service provider.

Order Despatch

We despatch orders placed before midday within 48 hours. This applies to all orders placed Monday - Thursday. Orders placed Friday - Sunday will be despatched the following Monday or next working day.
Orders should be delivered within 2-4 days however we cannot be held responsible for the service provided by our carrier which may be affected by unforeseen circumstances. We do not deliver on weekends.
We make every effort to maintain stock of all items, however shortages may occur. If an item is out of stock we will provide you with our best estimate of expected delivery date.

Item Returns

For physical items (eg. books) our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Item Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


To return your product, you should mail your product to: Stranmillis University College, Stranmillis Road, Belfast, BT9 5DY. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Details

Should you require any further details at all in relation to any part of the online payment process, please contact the Finance Office directly on +44 (0) 28 90384339 between the hours of 8:50am and 5pm Monday to Thursday. 8:50am and 4:25pm Friday.


Should you have a complaint in respect of the online payments facility, then you can email, fax, or telephone the University College regarding your complaint.

Applicable law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Northern Ireland.

Website access

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Use of website

This website may be used for your own private purposes and in accordance with these terms and conditions.

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Links to and from other websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.


Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the Northern Ireland.


University College: Stranmillis University College. Stranmillis Road. Belfast. BT9 5DY. Telephone 028 90381271.  Fax 028 90384444.  Email
Course: any course of study at the College
Student: A person intending to enrol or attending the University College for a course at the University College.
Fees: Any and all fees payable by the Student including Tuition Fees, Continuing Professional Development Fees, Lifelong Learning Fees, Accommodation Fees, and any relevant Miscellaneous Fees.
Tuition Fees: The Fees payable by the Student in respect of the course.
Continuing Professional Development Fees: The Fees payable by the Student in respect of the course.
Lifelong Learning Fees: The Fees payable by the Student in respect of the course.
Accommodation Fee: The Fee payable by the Student in respect of his/her residence in accommodation provided by the University College.
Accommodation Booking Fee: The Fee payable by the Student to secure the Student's place in accommodation provided or arranged by the University College.
Terms: these terms and conditions.
Online Payment Facility: an online payments system provided by the college and Global Payments Inc. to facilitate payments for Fees.
Service Provider:
Global Payments. 51 De Montfort Street. Leicester. LE1 7BB